Refund policy
Refund and Replacement Policy
We want you to love your purchase — but if something isn’t right, we’re here to help!
You may request a refund or replacement within 14 days upon delivery of your order.
For any refund and replacement requests, please contact us first at **hello@theflutteredit.com** with ****your name, phone number, order number and the reason.
Returns: For safety and hygiene reasons, all returned products must be unopened, unused, and in their original packaging with seals intact. We are unable to accept returns of items that have been opened or used. All approved returns are subject to a $7 return fee to help cover shipping and restocking costs.
Once we receive and inspect your return, we’ll notify you and process your refund within 5–7 business days to your original payment method.